We aim to reply within 2 business days. Corrections to published content get priority.
What we cannot help with: we do not provide financial advice, portfolio suggestions or "what should I buy" answers, ever. We also cannot recover lost or stolen crypto, if that has happened to you, see the steps and NZ reporting channels in keeping crypto safe in NZ, and be wary of anyone who claims they CAN recover it for a fee.
Platform support: for account issues with MEXC or any exchange, contact that platform's official support through its app or website. Real support will never DM you first or ask for your seed phrase.